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Follow-up of transactions

You can consult the status of a transaction in “ Home > CHECK ORDER STATUS ” URL:

In the list of the transactions in progress, select the transaction which interests you by clicking on its number (first left-hand side column). The breakdown of the transaction is displayed and you will be able to take note of its “Status”.(For example “Awaiting payment” if the payment has not been carried out, or if it failed).

You have the list of the transactions carried out during the current month: Go to “ Home > MANAGE > Billing state for current month ” URL:

You will then be able to see the breakdown of the invoicing for each purchase carried out, at a rate of one line per purchase. The lines are combined under a single monthly invoice, or several invoices if the purchases refer to different contacts (in this case, one invoice by contact).

enfaqs/ope.txt · Last modified: 2006/12/15 16:13 (external edit)