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enfaqs:compte

Frequently Asked Questions

My account

You must fill up the following form: http://www.bookmyname.com/account.cgi

The identifiers or “usernames” make it possible to access in a secured way the management of your Domain Names: When you want to access your account we ask you to type your identifier or username (also called “login”), then your password. It is for us the proof of your identity. It is therefore necessary to be very vigilant and never communicate these parameters to a third party. The same principle is applied for the identifiers of Administrative, Technical and Invoicing Contacts.

On the home page, top right-hand corner, activate the link “Forgot your pswd ?”, then follow the instructions given online. The access codes (identifier and password) will be sent to you by e-mail at the contact address registered in your file.

Yes. In the same way that you appear in the telephone directory, information on the applicant of a Domain Name is accessible so as to be able to contact you for a technical or legal problem. This is necessary in order to allow a good application of the laws as regards consumer protection, and trade-mark laws. The Domain Name Registrar makes this data public via its database “WHOIS”.

No, you can only hide your e-mail address.

By activating the anti-Spam, your e-mail address will not be published in the public base WHOIS. Instead we will use a different e-mail address and protected from known viruses. You can activate the anti-Spam during the creation of your file or thereafter via the heading “MANAGE”, “Your coordinates”, then “Modify coordinates of a contact”.

Once identified by your account, go to heading “MANAGE”, “YOUR DOMAIN NAMES”, “List of your domain names”.

You must go to our site http://www.bookmyname.com / and connect to your account (Enter identifier and password, then click “OK”).
Then select the heading “MANAGE”, then in the section “Your coordinates”, choose the option “To modify coordinates of a contact”.

To enter the identifier of the account to be edited and validated,

To make the desired updates
* and click on “Validate” to end. A message confirming a successful update is posted if the modifications are accepted.
* It is impossible to modify the fields relating to the identity of an applicant (Name, first name, company name or organization…)
That enters within the framework of the process of change of applicant (transfer of property): URL: https://www.bookmyname.com/cowner.cgi

That should never happen!
Indeed, at the time of submission of the domain name you are committed by approving the registration contract, to keep updated the “WHOIS” data of your domain name.
If nevertheless that happens, and if you no longer have the access codes to your account, then it is necessary to send us a request to update your contact e-mail address:

- If the applicant is an individual, to make a written request by obligatorily attaching a proof of identity (photocopy of both sides of the identity card),

- If the applicant is a legal entity (company, association, other organization…) the request is written on the official headed notepaper of the organization and must bear the name, first name and quality of the signatory,

and in all cases, send us the whole lot by registered letter with proof of delivery to:

—————————-
BookMyName
BP 438
75366 PARIS 08
France
—————————-

… or per fax : +33.1 77 62 81 22

We will update the address on receipt of the request, subject to validation. Once this address is again valid, you be able to use the link “Forgot your pswd ” (located on our home page, in the top right-hand corner) to recover your access codes to your account.

enfaqs/compte.txt · Last modified: 2012/02/14 15:29 (external edit)